You know that your business offers flawless products/services and it genuinely cares about its customers’ as well. But does the customers’ perceive your brand the same way? In today’s highly competitive environment, you will have to reach out to customers’ the way they find feasible, as then only can you expect to stay ahead of
Over a period of time, the landscape of social media platforms has changed drastically as it is no longer restricted to a place where users just used these platforms for personal communications. With over billion users, the social media platforms have now evolved into a large marketing arena that is full of opportunities. Social media
According to Statista, the total number of social network users worldwide was around 2.46 billion in the year 2017 and the number is expected to grow to an astounding 3.02 billion by 2021. The figures are enough to elucidate that social media platforms have become mature marketplaces that businesses should use to reach out to
The entire process of managing social media campaigns from start to end is a cumbersome process and it becomes very difficult for the concerned individuals to frequently share posts on behalf of the company. You can only keep your customers’ engaged till the time you manage to share engaging posts with them on different social
Social media platforms have evolved into mature marketplaces where businesses are constantly finding new avenues to strengthen their relationship with existing and prospective customers’. Integrating your customer relationship management system with different social media platforms can deliver unimaginable benefits that you could have never achieved from the traditional customer relationship management processes. The social CRM