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Konnect Insights Blogs - Churn Rate

How Does Social Listening Help You Succeed In CX?

How Does Social Listening Help You Succeed In CX?

August 30, 2022 by admin

Reading Time: 4 minutes When was the last time you, as a customer, had a great experience? Now, can you remember the last time you had a poor customer experience? How did both occasions feel? The year 2020 saw a massive transformation

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