Reading Time: 4 minutes When was the last time you, as a customer, had a great experience? Now, can you remember the last time you had a poor customer experience? How did both occasions feel? The year 2020 saw a massive transformation
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Konnect Insights Blogs - Customer Churn Rate
Customer Success Metrics for Brands: A Complete Guide.
Reading Time: 7 minutes A company that is already working with appropriate marketing strategies has several goals to meet. It has to maximize revenue, promote branding among customers, and reduce the costs of production as well. However, with so many things to
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