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Konnect Insights Blogs - cx

An Overview Of Experiential Marketing

An Overview Of Experiential Marketing

August 24, 2022 by admin

Reading Time: 7 minutes Today, market competition and customer acceptance are centered around experience. Brands have started to offer thrilling digital experiences to their customers to ensure that they stand out from the crowd. However, waning traditional marketing efforts are falling short

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Embedding Emojis To Improve Sentiment Analysis

How Embedding Emojis Can Improve Sentiment Analysis?

August 19, 2022 by admin

Reading Time: 6 minutes Do you ever use emojis in your text messages? If so, you’re not alone. A recent study found that 92% of people online use emojis at least occasionally. And it’s no wonder why. Emojis can help to express

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Why brands should upsell and cross-sell?

Why Brands Should Upsell And Cross-Sell?

July 4, 2022 by admin

Reading Time: 5 minutes If you belong to a brand that has created a network of customers and is seeking growth, then there are many strategies to apply. However, they want the ones that are most effective against all odds. Or should

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Optimize CX Through Call Support

A Guide To Optimizing CX Through Call Support.

June 24, 2022 by admin

Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.

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