Reading Time: 6 minutes Building connections with customers through social media channels is a vital element of any brand’s success. Social Media can positively influence revenue generation, sales, and to a large extent, trust, brand loyalty, and customer relationships. Although social media
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Reading Time: 6 minutes The success of a brand is no longer dependent solely on a good product or some crazy pricing — a delightful and satisfying experience for your customers is a must. And if a brand’s CX is the new
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Reading Time: 6 minutes There is no doubt: humans love their pets. But within all the love and attachment, pet parents are consumers. They buy all the essential things their pets need – food, toys, medicines, and vet treatments. And they have
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Reading Time: 6 minutes Excellent news!!! The prospect is successfully converted, it’s exciting but isn’t enough. What matters that how your brand engages with the customers beyond the initial point of sales till becoming loyal customers – to the product and the
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Reading Time: 8 minutes Social media analytics is the power to collect and find significance in data gathered from social media channels to support brand decisions — and measure the performance of actions based on those decisions through social media channels. It’s
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