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Konnect Insights Blogs - ORM

How Better CXM Enables Better ORM?

August 20, 2021 by admin

Reading Time: 4 minutes Online reputation management (ORM) for your brand is directly linked to customer experiences. Industries utilize powerful CXM tools to identify, analyze, and implement strategies that improve customer experiences and enhance their ORM efforts. In this post, we’re going

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No Depth in ORM Without Social Listening.

August 10, 2021 by admin

Reading Time: 3 minutes With the online landscape becoming larger and larger every day, it has become imperative for brands to manage their reputations online. The online space in the form of social media sites, YouTube, web searches, and many other platforms

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