Reading Time: 4 minutes Social customer relationship management is a new and dynamic strategy to connect with customers. Dynamically connecting with customers on social media platforms merges service, support, PR, marketing and sales into a single dynamic entity. For 30 years customer
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Reading Time: 2 minutes Any great CRM tool comes with better social monitoring. In this age of digitalization, there are lots and lots of data and to collect all these data, brands need a tool that is going to collect all that
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Reading Time: 2 minutes To every problem, there is a CRM (known as customer relationship management). It helps organizations to increase their productivity and streamline processes across various departments where customer interaction holds the key. It is viewed mainly as a sales-focused
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Reading Time: 3 minutes Simply establishing an online business is not enough. In this digital age, it is extremely vital for business owners to utilize the latest social media tools for branding their products and services. Social media monitoring and tracking tools
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Reading Time: 3 minutes With the advent of the internet and social media, keeping an eye on the social media is very important to make a proper strategy for the product’s marketing. Even if you are a small business owner or an
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