Reading Time: 8 minutes Social listening is a strategy used by brands to understand their customers, discover new audiences, and improve their products and services. It’s also becoming increasingly important as more businesses turn to social media to reach out to consumers.
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Reading Time: 8 minutes Social media is an excellent source of information about your brand and industry, but it’s also an excellent source of fresh leads. If you’re listening to what people are saying online, you’re taking advantage of an opportunity to
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Reading Time: 8 minutes Over the last decade, social media has become an intrinsic part of people’s lives. It has a role in social networking, from connecting people to becoming the people’s press. Social media platforms have also provided an opportunity for
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Reading Time: 6 minutes Why interact with people on social media? However, we define engagement as signing a petition, purchasing a ticket, donating, joining a conversation, etc. The ultimate goal of driving traffic to the website or another platform, like Facebook, is
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Reading Time: 5 minutes A company implements CRM software to scale and grow. Businesses that want to grow in the industry are eager to implement automated CRM software. If you are keen to implement it, it’s excellent news for business growth. Typically,
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