Reading Time: 3 minutes The importance of social networks is growing continually and over the last decade, social media channels have since established themselves as important marketing channels for brands and businesses. The online reputation of a brand is no longer dependent
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Reading Time: 3 minutes When it comes to resolving customer issues and giving them superlative service it has been a topic of debate whether Social CRM scores over Telephonic support. Here is how each can improve the customer’s life. Social CRM attempts
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Reading Time: 2 minutes This is a small change, but a big move for us. 140 was an arbitrary choice based on the 160 character SMS limit. Proud of how thoughtful the team has been in solving a real problem people have
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Reading Time: 3 minutes Twitter user who is also a developer going by the alias Devesh Logendran has kicked up a storm in twitterati. He has discovered a hidden, experimental tweetstorm feature in Twitter’s Android app. This feature would let users to draft
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Reading Time: 3 minutes When it comes to deciding where to advertise online, a new name has been popping up along with the leaders, Facebook and Googe. Quora advertising just launched in June 2017, promises to be a good opportunity and option.
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