Reading Time: 6 minutes When it comes to building brand image, brands have to go all out—especially when it comes to responding to their customers. In today’s fast-paced world, customers are used to getting responses to queries within a matter of minutes,
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Reading Time: 5 minutes With advancements in technology, we have seen exponential growth in Arguemented and Virtual reality and various brands are utilizing them to create outstanding marketing campaigns. AR and VR have shown a significant shift in the branding and marketing
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Reading Time: 5 minutes Introduction An insightful marketing plan helps a company define its target audience and identify the proper channels to engage with them. Enterprises need an extensive marketing plan to execute their promotional campaigns. However, creating an effective marketing plan
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Reading Time: 6 minutes The social strategy describes the content a firm should focus on when producing promotional material for its goods and services. I believe it is essential to develop a robust social media strategy both online and offline that permits
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Reading Time: 5 minutes Most companies require a customer support team to handle the queries and complaints of their customers. However, many don’t realize that retaining and keeping customers satisfied is possible by rendering exceptional customer support services. Here is where the
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Reading Time: 5 minutes Most business owners believe that customer experience is a prime factor in boosting a company’s competitiveness. However, when it comes to actual work, things don’t always move as expected. If we want our businesses to grow exponentially, giving
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Reading Time: 6 minutes Cloud computing has gained immense hype over the past decade due to the usefulness it caters to across industries. This shift from the legacy approach of storage & processing through technology to cloud-based services helped us obtain a
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Reading Time: 6 minutes You probably know that boosting sales and profits doesn’t necessarily translate to attracting new clients. Instead, it’s more about keeping your current customers. According to a study by Bain & Company, raising client retention rates by only 5%
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Reading Time: 6 minutes Net Promoter Score (NPS) is one of the key metrics to predict business growth by measuring customer experience. The NPS metric is the central measure for customer experience management and has transformed the world of business since Bain
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