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Konnect Insights Blogs - Brand Loyalty

Getting The Most Out Of Audience Profiling

Getting The Most Out Of Audience Profiling

October 6, 2022 by admin

Reading Time: 6 minutes Most marketers think audience profiling is a way to determine the age, gender, and location of consumers. However, there is so much more to it. Audience profiling can help us understand the audience’s needs and preferences, which can

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Niche Marketing: How Do We Drive Growth?

How Do We Drive Growth IN Niche Marketing?

September 28, 2022 by admin

Reading Time: 5 minutes Niche marketing is focused on a smaller, defined market within the expansive consumerism market. Broad marketing strategies are often preferable because they require less effort and capital. Niche markets can be based on interests, demographics, or other customer

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First response TAT, the most important metric to measure your CX.

September 7, 2021 by admin

Reading Time: 4 minutes First response time plays a vital role when it comes to determining customer satisfaction. When businesses focus on lowering the time to reply to customer queries, there is a higher chance of customer satisfaction. There are different industry

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Let your customers tell you what you need to do through social listening?

August 17, 2021 by admin

Reading Time: 5 minutes The highly advertised running shoe that cost you a little fortune and promised to last many summers just got ripped in the side within the third month. You immediately tweet the company, asking for an explanation. No response;

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