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Konnect Insights Blogs - CRM

Handling Online Customer Dissatisfaction

How To Handle Online Customer Dissatisfaction?

June 21, 2022 by admin

Reading Time: 6 minutes Social media platforms have given customers a medium to express themselves freely. Customers, in turn, have been using social media platforms to voice their opinions and ideas to the largest possible extent. Some customer testimonials shared by customers

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Analyze Your Customer’ Social Mood.

November 23, 2021 by admin

Reading Time: 4 minutes Doesn’t it feel great when you find your brand to be the one that is most talked about on social media? Are you someone who cares what people talk about you and your brand? It may be satisfying

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