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Konnect Insights Blogs - customer care

How does Customer Experience Differs From User Experience?

How Does Customer Experience Differ from User Experience?

June 28, 2022 by admin

Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global

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Inbound Customer Service: The New Way Out

What are Benifits The of Inbound Customer Service?

June 27, 2022 by admin

Reading Time: 6 minutes We are in an era that has witnessed numerous marketing strategies that are known to benefit customers as well as business firms or service providers. Recent developments have brought about a major change in the relationship between customer

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Optimize CX Through Call Support

A Guide To Optimizing CX Through Call Support.

June 24, 2022 by admin

Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.

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Psychological Pricing - Benefits for Every Business

Psychological Pricing – Benefits for Every Business

June 23, 2022 by admin

Reading Time: 5 minutes Any pricing strategy that is based on consumer perceptions of product worth is psychological. This article discusses the benefits and effects of psychological pricing. In reality, we customers have no idea what products should cost. A discounted pickle

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7 tips to create great customer experiences

7 Tips To Create A Great Customer Experience.

June 17, 2022 by admin

Reading Time: 7 minutes Every time a customer receives a package from your business, they receive more than their order. They are also receiving you. A brilliant customer experience is a mandate for any business to be deemed successful in the marketing

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