Reading Time: 6 minutes The digital footprint of most companies is expanding each day, with more and more customers buying or at least looking for products online. These companies compete against each other for even a fraction of a second of attention
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Reading Time: 3 minutes Customer Experience or CX is the ubiquitous term in business these days. Today, many companies are getting serious about investing more resources into building a solid customer experience. The term “customer experience” and “customer service” are often confused
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Reading Time: 4 minutes What is your company’s most vital asset? You guessed it right: it’s customers. You need to make sure you’re adequately dealing with your customers. No matter how awesome you think your product is or how skilled you think
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