Reading Time: 4 minutes Doesn’t it feel great when you find your brand to be the one that is most talked about on social media? Are you someone who cares what people talk about you and your brand? It may be satisfying
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Konnect Insights Blogs - Sentiment Analysis
Why Is Classification Important for Understanding Your Brand’s Impact?
Reading Time: 3 minutes If, as a brand, you are trying to create a niche online presence for your products and services, social listening is a strategic omnichannel CRM tool that can prove to be immensely beneficial for you. Through its comprehensive
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Why sentiment analysis is the most important metric for ORM?
Reading Time: 4 minutes The Internet and social media platforms were in their infancy in 2008. Hardly anyone could have envisioned the future of the internet at that time. With the emergence of the internet, technology, and social media platforms, consumers have
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How Better CXM Enables Better ORM?
Reading Time: 4 minutes Online reputation management (ORM) for your brand is directly linked to customer experiences. Industries utilize powerful CXM tools to identify, analyze, and implement strategies that improve customer experiences and enhance their ORM efforts. In this post, we’re going
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5 metrics you need to track to understand your brand’s influence
Reading Time: 4 minutes Tracking and monitoring your brand influence is a fundamental part of your digital marketing strategy. A brand’s influence is determined by the effort you put in to expand your brand presence and refine your brand identity. So how
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