Reading Time: 4 minutes Doesn’t it feel great when you find your brand to be the one that is most talked about on social media? Are you someone who cares what people talk about you and your brand? It may be satisfying
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Konnect Insights Blogs - Social CRM tool
Make complex insights simpler and actionable, with KISS
Reading Time: 4 minutes Konnect Insights is an omnichannel customer experience suite, essentially it is a unified platform that offers Social Listening, Online Reputation, Social CRM, Social Analytics, Publishing, Surveys, BI Tools, Crisis Management, and much more, all-in-one single solution that unifies
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What is social CRM and why is it important?
Reading Time: 3 minutes Customers are at the core of every decision companies make. Understanding them is essential for effective marketing and communication. But managing customer relationships and ensuring two-way communication for better growth is challenging. Social CRM is a technique that
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