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Konnect Insights Blogs - Branding

Brands celebrating Valentine’s Day with Love Tales

February 14, 2022 by admin

Reading Time: 6 minutes Fresh Flowers, Fluffy Teddy, Sweet Chocolates, and all the Love & Sparkle… It’s a yes from brands!!! Valentine’s Day has held great importance in the history of special occasions, and brands certainly have made the most of this

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8 Impactful Branding Trends To Follow In 2022.

January 14, 2022 by admin

Reading Time: 6 minutes Trends always change each year. But we have seen terrific changes in the branding scenario as the consumer behavior changed due to pandemics. As a result of the pandemic, the lockdown was imposed several times, travel was severely

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Brand Health Check

January 3, 2022 by admin

Reading Time: 4 minutes In a broad sense, brand health refers to how your brand is perceived by your customers, competitors, and the market in general. Brand health is determined by brand positioning, engagement, reputation, awareness among the customers, and several other

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First response TAT, the most important metric to measure your CX.

September 7, 2021 by admin

Reading Time: 4 minutes First response time plays a vital role when it comes to determining customer satisfaction. When businesses focus on lowering the time to reply to customer queries, there is a higher chance of customer satisfaction. There are different industry

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Why social listening is necessary for omni-channel CX management?

September 3, 2021 by admin

Reading Time: 3 minutes With new competitive marketers arising each day, digital marketing trends are taking a new leap. Businesses need to adapt to this digital transformation and understand the customers and their rapidly changing needs. Customer experience has now become a

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