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Konnect Insights Blogs - ORM

Why brands should upsell and cross-sell?

Why Brands Should Upsell And Cross-Sell?

July 4, 2022 by admin

Reading Time: 5 minutes If you belong to a brand that has created a network of customers and is seeking growth, then there are many strategies to apply. However, they want the ones that are most effective against all odds. Or should

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Optimize CX Through Call Support

A Guide To Optimizing CX Through Call Support.

June 24, 2022 by admin

Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.

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Handling Online Customer Dissatisfaction

How To Handle Online Customer Dissatisfaction?

June 21, 2022 by admin

Reading Time: 6 minutes Social media platforms have given customers a medium to express themselves freely. Customers, in turn, have been using social media platforms to voice their opinions and ideas to the largest possible extent. Some customer testimonials shared by customers

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Crafting Effcacious Customer Centric Marketing Plans

How To Craft Efficacious Customer-Centric Marketing Plans?

June 14, 2022 by admin

Reading Time: 10 minutes Organizations are constantly figuring out ways to become more customer-centric, and the results of this strategy are quite positive and self-evident. However, crafting a customer-centric marketing strategy is not a simple undertaking; it requires the involvement of each

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Online reputation management 101: Every business should know.

March 21, 2022 by admin

Reading Time: 7 minutes Irrespective of the era, businesses have always strived to deliver the best to build a strong reputation. For the very same reason, they work relentlessly to offer feature-rich products and high-quality services. However, the disheartening fact is that

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