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Konnect Insights Blogs - Marketing

How does Customer Experience Differs From User Experience?

How Does Customer Experience Differ from User Experience?

June 28, 2022 by admin

Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global

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Inbound Customer Service: The New Way Out

What are Benifits The of Inbound Customer Service?

June 27, 2022 by admin

Reading Time: 6 minutes We are in an era that has witnessed numerous marketing strategies that are known to benefit customers as well as business firms or service providers. Recent developments have brought about a major change in the relationship between customer

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Optimize CX Through Call Support

A Guide To Optimizing CX Through Call Support.

June 24, 2022 by admin

Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.

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Handling Online Customer Dissatisfaction

How To Handle Online Customer Dissatisfaction?

June 21, 2022 by admin

Reading Time: 6 minutes Social media platforms have given customers a medium to express themselves freely. Customers, in turn, have been using social media platforms to voice their opinions and ideas to the largest possible extent. Some customer testimonials shared by customers

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Creating an Outstanding Business Marketing Plan

How To Create An Outstanding Business Marketing Plan?

June 20, 2022 by admin

Reading Time: 8 minutes A state-of-the-art marketing plan may help you realize the full benefits of your efforts. It will make the path to your business goals clearer by pointing to the right course of action. So it becomes easier for you

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