Reading Time: 16 minutes In this article, we will go over all you need to know about social listening, how it can help businesses, the various social media listening technologies, and who may benefit from it. TABLE OF CONTENTS → What is social
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Reading Time: 8 minutes Your online reputation drives your business revenue, as most customer journeys start with a Google search for your company. With the increasing number of options for almost every product or service, customers are being thorough before making a
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Reading Time: 7 minutes Social media has become a core part of a successful business marketing strategy. According to Smart Insights research, a mind-boggling 4.62 billion users across the globe engage with people and brands on social media channels, which accounts for
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Reading Time: 7 minutes Advances in data collection methods, analysis, digital electronics, and digital economics have enabled brands to deploy more effective real-time and long-term customer experience personalization strategies. Personalized marketing trends are common in the industry and are effective for brands
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Reading Time: 6 minutes Social media platforms have given customers a medium to express themselves freely. Customers, in turn, have been using social media platforms to voice their opinions and ideas to the largest possible extent. Some customer testimonials shared by customers
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