Reading Time: 6 minutes “If you are not taking care of your customers, your competitors will.” – Bob Hooey A brand’s top priority is to take care of its customers. As “No Customers = No Business”. So the best possible
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Konnect Insights Blogs - Marketing strategy
Make A Long-Lasting Impact On Your Customers Through Surveys.
Reading Time: 4 minutes Customer experience has become a game-changer for brands, particularly in the constantly changing digital landscape. With customers having access to multiple products and services at the click of a button, it has become intensely challenging for brands to
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What is social CRM and why is it important?
Reading Time: 3 minutes Customers are at the core of every decision companies make. Understanding them is essential for effective marketing and communication. But managing customer relationships and ensuring two-way communication for better growth is challenging. Social CRM is a technique that
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The importance of competitor research in marketing?
Reading Time: 4 minutes In today’s era of start-ups, customers have a multitude of choices available, even for a single product or service. So, one can easily imagine the extent of competition faced by companies. With an increased focus on innovation and
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Let your customers tell you what you need to do through social listening?
Reading Time: 5 minutes The highly advertised running shoe that cost you a little fortune and promised to last many summers just got ripped in the side within the third month. You immediately tweet the company, asking for an explanation. No response;
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