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Konnect Insights Blogs - Marketing

Providing Better Customer Service - A Top Priority For Brands

Providing Better Customer Service – A Top Priority For Brands

July 5, 2022 by admin

Reading Time: 7 minutes Just online marketing and branding are not enough to sustain in the market. Customer support plays an essential role in customer retention. If a customer uses the services/products of a company, he is bound to require the assistance

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Why brands should upsell and cross-sell?

Why Brands Should Upsell And Cross-Sell?

July 4, 2022 by admin

Reading Time: 5 minutes If you belong to a brand that has created a network of customers and is seeking growth, then there are many strategies to apply. However, they want the ones that are most effective against all odds. Or should

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Important Days To Add To Your July 2022 Marketing Calendar

Important Days to Add to Your July 2022 Marketing Calendar

July 1, 2022 by admin

Reading Time: 6 minutes July is an ideal month for social media marketers as it contains some important dates that can be used by brands for content marketing purposes. The World Emoji Day, International Joke Day, etc. fall in this month. Marketers

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How does Customer Experience Differs From User Experience?

How Does Customer Experience Differ from User Experience?

June 28, 2022 by admin

Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global

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Inbound Customer Service: The New Way Out

Inbound Customer Service—The New Way Out

June 27, 2022 by admin

Reading Time: 6 minutes We are in an era that has witnessed numerous marketing strategies that are known to benefit customers as well as business firms or service providers. Recent developments have brought about a major change in the relationship between service

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