Reading Time: 8 minutes We all know that running a business at scale without a well-planned and robust customer support system is not healthy for the brand image as well as customer experience. Brands need to work on providing their customers with
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Reading Time: 7 minutes The integration of marketing automation into CRM benefits sellers to optimize marketing efforts, develop efficient campaigns, and achieve higher CXM through increased client engagement. Marketing Automation in CRM Currently, about 51% of companies are using marketing automation technology,
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Reading Time: 6 minutes July is an ideal month for social media marketers as it contains some important dates that can be used by brands for content marketing purposes. The World Emoji Day, International Joke Day, etc. fall in this month. Marketers
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Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global
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Reading Time: 7 minutes Social media has become an integral part of the marketing strategies of every organization across industries. From generating leads to boosting conversations, increasing brand awareness, and driving customer engagement, social media is helping brands achieve their goals while
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