Reading Time: 7 minutes A successful brand is one that resonates with its customers. Branding is such a complex network of different elements that it’s easy to get lost — but there is one thing that will always stand above the rest:
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Konnect Insights Blogs - Online Reputation Management Tool
How Instant Delivery Platforms Can Benefit From Social Listening?
Reading Time: 7 minutes Instant delivery platforms should utilize social listening to leverage their businesses and improve brand awareness and visibility. Social listening is an essential tool that assists instant delivery platforms in assessing customer needs, social sentiment, brand mentions, and more
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How To Manage Your Online Reputation: A Complete Guide?
Reading Time: 8 minutes Your online reputation drives your business revenue, as most customer journeys start with a Google search for your company. With the increasing number of options for almost every product or service, customers are being thorough before making a
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Why Providing Better Customer Service Should Be A Top Priority For Brands?
Reading Time: 7 minutes Just online marketing and branding are not enough to sustain in the market. Customer support plays an essential role in customer retention. If a customer uses the services/products of a company, he is bound to require the assistance
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How Does Customer Experience Differ from User Experience?
Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global
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