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Konnect Insights Blogs - ORM

Providing Better Customer Service - A Top Priority For Brands

Providing Better Customer Service – A Top Priority For Brands

July 5, 2022 by admin

Reading Time: 7 minutes Just online marketing and branding are not enough to sustain in the market. Customer support plays an essential role in customer retention. If a customer uses the services/products of a company, he is bound to require the assistance

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How does Customer Experience Differs From User Experience?

How Does Customer Experience Differ from User Experience?

June 28, 2022 by admin

Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global

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Optimize CX Through Call Support

Optimizing CX Through Call Support

June 24, 2022 by admin

Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.

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Handling Online Customer Dissatisfaction

Handling Online Customer Dissatisfaction

June 21, 2022 by admin

Reading Time: 6 minutes Social media platforms have given customers a medium to express themselves freely. Customers, in turn, have been using social media platforms to voice their opinions and ideas to the largest possible extent. Some customer testimonials shared by customers

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Creating an Outstanding Business Marketing Plan

Creating an Outstanding Business Marketing Plan

June 20, 2022 by admin

Reading Time: 8 minutes A state-of-the-art marketing plan may help you realize the full benefits of your efforts. It will make the path to your business goals clearer by pointing to the right course of action. So it becomes easier for you

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