Reading Time: 7 minutes Your brand is your voice. Through it, you are trying to tell your story to the masses. And the success of your brand depends on how attractive your story is. Content marketing, or making your brand hold your
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Konnect Insights Blogs - customer experience
Email Marketing: How Can It Help Brands Deliver Better Customer Experiences?
Reading Time: 7 minutes Consumer experience is a crucial indicator that corporate executives widely acknowledge. Client experience plays a critical role in both initial encounters and customer retention. Email marketing is still the most lucrative approach to improving customer service. According to
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Omnichannel CX Seamlessly Moves Through Offline And Online Spaces
Reading Time: 7 minutes The marketing objectives, messages, and designs of businesses that wish to offer an omnichannel experience must be the same across all channels. Combining these aspects can enhance a company’s marketing, customer service, and user experience. Companies must adapt
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How Does Social Listening Help You Succeed In CX?
Reading Time: 4 minutes When was the last time you, as a customer, had a great experience? Now, can you remember the last time you had a poor customer experience? How did both occasions feel? The year 2020 saw a massive transformation
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An Overview Of Experiential Marketing
Reading Time: 7 minutes Today, market competition and customer acceptance are centered around experience. Brands have started to offer thrilling digital experiences to their customers to ensure that they stand out from the crowd. However, waning traditional marketing efforts are falling short
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