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Konnect Insights Blogs - CXM

Why brands should upsell and cross-sell?

Why Brands Should Upsell And Cross-Sell?

July 4, 2022 by admin

Reading Time: 5 minutes If you belong to a brand that has created a network of customers and is seeking growth, then there are many strategies to apply. However, they want the ones that are most effective against all odds. Or should

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Optimize CX Through Call Support

A Guide To Optimizing CX Through Call Support.

June 24, 2022 by admin

Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.

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Crafting Effcacious Customer Centric Marketing Plans

How To Craft Efficacious Customer-Centric Marketing Plans?

June 14, 2022 by admin

Reading Time: 10 minutes Organizations are constantly figuring out ways to become more customer-centric, and the results of this strategy are quite positive and self-evident. However, crafting a customer-centric marketing strategy is not a simple undertaking; it requires the involvement of each

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Top 10 tips to tackle social media crisis

Top 10 Tips To Tackle The Social Media Crisis.

June 10, 2022 by admin

Reading Time: 6 minutes While many people believe that managing a social media page is all fun and games, only a few know what behind-the-scenes look like. From managing posting schedules to making sure that the brand’s tone of voice is not

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The Social Media Terms Glossary

The Social Media Terms Glossary.

June 9, 2022 by admin

Reading Time: 14 minutes It can be challenging to keep up with all the multiple social media terms on so many popular platforms. This article decodes some of the most popular terms used in social media discussions, which you may employ as

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