Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global
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Reading Time: 6 minutes We are in an era that has witnessed numerous marketing strategies that are known to benefit customers as well as business firms or service providers. Recent developments have brought about a major change in the relationship between customer
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Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.
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Reading Time: 6 minutes Social media platforms have given customers a medium to express themselves freely. Customers, in turn, have been using social media platforms to voice their opinions and ideas to the largest possible extent. Some customer testimonials shared by customers
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Reading Time: 8 minutes A state-of-the-art marketing plan may help you realize the full benefits of your efforts. It will make the path to your business goals clearer by pointing to the right course of action. So it becomes easier for you
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