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Market Research: Why Do Brands Need It?

Why Do Brands Need Market Research?

July 6, 2022

Reading Time: 7 minutes Market research is the process of systematically collecting, analyzing, and interpreting data about your customers and your products. Market research is essential in achieving your business goals. It helps to identify your customers and the marketplace. Market research

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Providing Better Customer Service - A Top Priority For Brands

Why Providing Better Customer Service Should Be A Top Priority For Brands?

July 5, 2022

Reading Time: 7 minutes Just online marketing and branding are not enough to sustain in the market. Customer support plays an essential role in customer retention. If a customer uses the services/products of a company, he is bound to require the assistance

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Why brands should upsell and cross-sell?

Why Brands Should Upsell And Cross-Sell?

July 4, 2022

Reading Time: 5 minutes If you belong to a brand that has created a network of customers and is seeking growth, then there are many strategies to apply. However, they want the ones that are most effective against all odds. Or should

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Important Days To Add To Your July 2022 Marketing Calendar

Enhance Marketing Strategies with a Content Calendar for July 2022

July 1, 2022

Reading Time: 6 minutes July is an ideal month for social media marketers as it contains some important dates that can be used by brands for content marketing purposes. The World Emoji Day, International Joke Day, etc. fall in this month. Marketers

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Customer Success Metrics For Brands: A Complete Guide

Customer Success Metrics for Brands: A Complete Guide.

June 29, 2022

Reading Time: 7 minutes A company that is already working with appropriate marketing strategies has several goals to meet. It has to maximize revenue, promote branding among customers, and reduce the costs of production as well. However, with so many things to

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How does Customer Experience Differs From User Experience?

How Does Customer Experience Differ from User Experience?

June 28, 2022

Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global

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Inbound Customer Service: The New Way Out

What are Benifits The of Inbound Customer Service?

June 27, 2022

Reading Time: 6 minutes We are in an era that has witnessed numerous marketing strategies that are known to benefit customers as well as business firms or service providers. Recent developments have brought about a major change in the relationship between customer

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Optimize CX Through Call Support

A Guide To Optimizing CX Through Call Support.

June 24, 2022

Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.

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Psychological Pricing - Benefits for Every Business

Psychological Pricing – Benefits for Every Business

June 23, 2022

Reading Time: 5 minutes Any pricing strategy that is based on consumer perceptions of product worth is psychological. This article discusses the benefits and effects of psychological pricing. In reality, we customers have no idea what products should cost. A discounted pickle

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