Konnect Insights
  • Features
    • Listening
    • Social CRM
    • Analytics
    • Publishing
    • Command Centre
    • Dashboards and BI Tools
    • QR code
    • Survey
  • Learn
    • Blogs
    • Case Studies
    • Whitepapers
    • Careers
    • Tutorials
    • Partner with Konnect
  • Plans
  • Migrate
                      Login Start free trial

Konnect Insights Blogs - customer care

Relationship Marketing: What Is It And How Does It Benefit Brands?

Relationship Marketing: What Is It And How Does It Benefit Brands?

September 22, 2022 by admin

Reading Time: 7 minutes Relationship marketing is a subset of Customer Relationship Management (CRM) that focuses on long-term customer engagement and client loyalty rather than short-term goals such as customer acquisition and individual sales. The purpose of relationship marketing (or customer relationship

Read More
Reviews And Testimonials - Creating A Brand Identity

Why Reviews And Testimonials Create your brand’s Identity?

August 22, 2022 by admin

Reading Time: 7 minutes A successful brand is one that resonates with its customers. Branding is such a complex network of different elements that it’s easy to get lost — but there is one thing that will always stand above the rest:

Read More
Research and CRM: Social Listening is Key

Research and CRM: Social Listening is Key.

August 10, 2022 by admin

Reading Time: 5 minutes “When you talk, you are only repeating what you already know. But if you listen, you may learn something new. ” – Dalai Lama. This adage cannot be truer for market research and customer relationship management (CRM) in

Read More
Keeping Up With Customer Service Trends

How To Keep Up With Customer Service Trends?

August 5, 2022 by admin

Reading Time: 6 minutes Introduction Almost every company will endorse that customer service (CS) is the central pillar on which business growth depends. In this cut-throat competitive market, the advent of technology has given a new shape to the way businesses deliver

Read More
Providing Better Customer Service - A Top Priority For Brands

Why Providing Better Customer Service Should Be A Top Priority For Brands?

July 5, 2022 by admin

Reading Time: 7 minutes Just online marketing and branding are not enough to sustain in the market. Customer support plays an essential role in customer retention. If a customer uses the services/products of a company, he is bound to require the assistance

Read More
  • 1
  • 2
  • »

About

  • Home
  • Blog
  • Tutorials
  • Careers

Features

  • Listening
  • Social CRM
  • Analytics
  • Publishing
  • Survey
  • QR Code
  • Dashboards

Know More

  • Plans
  • Command Centre
  • Case Studies
  • Whitepapers
  • Migrate
  • Developers

Get a Free Demo now

Request a Demo

Reach out to us






Never miss a conversation
More Reviews

Visit Capterra

Copyright © 2021, Prudence Analytics and Software Solutions Pvt. Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
Book a Demo

    [recaptcha]