Reading Time: 7 minutes Just online marketing and branding are not enough to sustain in the market. Customer support plays an essential role in customer retention. If a customer uses the services/products of a company, he is bound to require the assistance
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Reading Time: 7 minutes A company that is already working with appropriate marketing strategies has several goals to meet. It has to maximize revenue, promote branding among customers, and reduce the costs of production as well. However, with so many things to
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Reading Time: 7 minutes What exactly is CX? A customer experience generally discusses the totality of a company’s offering. It covers the quality of customer service and the advertising, branding, engagement, and usability of the services. In the long run, the global
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Reading Time: 6 minutes We are in an era that has witnessed numerous marketing strategies that are known to benefit customers as well as business firms or service providers. Recent developments have brought about a major change in the relationship between service
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Reading Time: 6 minutes In the digital age, customer service is constantly evolving. When it comes to offering an optimal user experience, it’s critical to remember that there’s “no one-size-fits-all” solution. A strong customer service team is essential to the company’s success.
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