Konnect Insights is an all in one web and social media analytics and intelligence tool which comes with the power of 4 tools-in-one. It brings you data from the web in the form of visually interactive dashboards that lets you dive deep into the specifics of a brand’s current approach, its audience behavior, what are its competitors are up to, the sentiment, what’s working in the industry and a lot more. Let’s go through a few features of the tool mentioned below.
Every conversation happening on the internet is vital. These conversations can influence a customer, or the reader, or can affect a buyer’s purchase decisions based on the reviews and ratings provided by the other users. Konnect Insights makes it simple for you to monitor these discussions and make sure that every conversation is dealt with. Based on Big-Data technology, Konnect Insights ensures you won’t miss out on any conversation again. It helps your brand discover conversations happening on mainstream platforms, blogs, forums, Twitter, Facebook, Instagram, LinkedIn, and other social media platforms.
2) Social CRM
With Konnect’s Social CRM tool, your brand can engage with your clients in meaningful ways. Using the tool you can respond to client queries or mentions in real-time, whether it’s on Twitter, Facebook posts, Messenger, Instagram comments, Linkedin posts, YouTube comments, Google My Business reviews, etc. You just need to connect all these platforms to your Konnect Insights tool and monitor all the responses from one dashboard.
In this age of digitalization, having a feature like ‘Competition Analysis’ is a necessity. Analyzing which steps bring you closer to your objective and cutting short on steps taken by your competitor, which got them further away from their goal helps you eliminate failure. With Konnect Insights Social Analytics’ enables you to analyze your competition and their social profiles in terms of impressions, engagement, reach, content analysis, follower base, demographics and how you are faring in it, irrespective of having their credentials to their social profiles.
Konnect’s Publishing Tool helps manage all your social media platforms with ease. The tool assists you in scheduling posts for various social media platforms from your phone or your PC and set workflows for content approval.
So start your free trial today and “KONNECT” with your client in many meaningful ways.