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Data-Driven Decisions With Powerful Insights From Konnect Insights

January 11, 2022 by admin
Reading Time: 3 minutes

Whether it is for analyzing sales and marketing performance management reviews, or just for tracking KPIs, our team of experts has built dashboards for whatever you do. With the Konnect Insights dashboard, you gain the power of creating custom dashboards for various stakeholders in the team. Our dashboards give you a blank slate where you can create your own dashboards by simply choosing from tons of charts available from the chart library or the ones you have custom-created using the custom charts.

With Dashboard templates, users can make the most of the best practices. Based, Based on our learnings and experience dealing with a lot of clients across various industries, needing different kinds of dashboards, we’ve curated a set of the most prominently used dashboards templates

Some of these templates focus on reports that could be ideal for:

Dashboards For CMO’s

Gives you a quick summary of brand health and how you are faring against the competition.

Let us say your CMO loves to see a quick report about Brand Health. Insights such as

–> Overall volume of conversations/mentions

–> A quick outline of sentiment summarization

–> Insights on influencers or brand advocates

–> Results of latest marketing campaigns

–> News from the top channels, and

–> Data presented by various states

This is what she/he is interested in.  You can then quickly create a custom dashboard by choosing the charts that your CMO loves. And here you are ready with the dashboard. It takes less than a minute. So no more PPTs, just share it live with real-time updates through our shareable dashboards.

Customer Care Lead Dashboard

Your customer care head is more interested in how happy the customers are. For him/her “care is the only form of marketing” and she/he is absolutely correct! 

Use Konnect Insights dashboards where you can choose the charts that make sense to your customer care head, such as

–> Your overall performance on the queries raised by the customers

–> What was your TAT in closing those tickets?

–> Which agent performed the best?

–> What was the reason for delays?

–> How fast are we resolving the negative and high severity tickets?

–> Have we met our SLAs?

–> What is the customer satisfaction feedback?

And you’ll be ready with the dashboard for your customer care head. 

Dashboard for Data Analytics Team

They want all the Social analytics reports of the brand for comparison from social channels like Twitter, Facebook, and other web channels. Social Analytics can fetch you details such as

–> Listening Report

–> Insights on sentiment analysis

–> Best performing media type

–> An overview of the classification

Strategy Team Dashboard Template

Your marketing or strategy team is about the plan a new campaign but first, they want to understand the performance of the previous campaign such as

–> Classification details

–> Understanding of what product categories are spoken the most

These reports can help them forecast, plan and improve their upcoming campaigns.

Dashboard For Agencies

So some marketing agency is preparing for a new pitch to an XYZ brand wherein they are proposing some campaigns and to back those plans they’ll provide them an overview of their online presence and what their competitors do in the market and how are they performing.

As a brand, you would also like to see how you are coping against the competition by analyzing the content that has worked for you on various social media platforms and also what has worked for the competition. Simply drag and just drop the charts from the social analytics or KISS module and present this dashboard to the management. 

There is a lot more to dashboards…

–> You have some readymade widgets

–> You can bring in external data sources and use the charts

–> Create custom reports using the BI tools

–> Export reports to dashboards

Drag, Drop, Resize

Make real-time reporting possible with Konnect Insights dashboards that are easy-to-understand, user-friendly, and also come with various themes that can also be customized to your brand colors. Create your own charts using BI tools. Define your columns and filters and create charts with any combinations. Once you are happy, export them to any of your dashboards.

Reduce the need for manual work when it comes to reporting and creating dashboards, save time and focus on the output with our Smart Dashboards. You will not find the need for excel sheets or powerpoints anymore as the dashboards you create in Konnect Insights, are shareable, downloadable and of course tailored to your needs, with visually stunning charts and customizable themes.

To make the most of the dashboard features of Konnect Insights you can see the following video

https://www.youtube.com/watch?v=v7NjvWhfsLk

 

Tags: BI Tools, Business Intelligence, Dashboard, Dashboards, Data Driven Strategies, Konnect Insights, Konnect insights Dashboards
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